Universal TV Smart Remote App Privacy Policy

Last Updated: August 13, 2025

Effective Date: August 13, 2025

Welcome to the Universal TV Smart Remote app (hereinafter referred to as "this App"). This App places a high priority on the protection of users' personal privacy. We understand the importance of personal information to you and have therefore formulated this Privacy Policy. Please read and understand the entire content of this Privacy Policy carefully before using this App. If you have any questions, comments, or suggestions regarding this Privacy Policy, you may contact us using the methods provided at the end of this policy. By using this App, you indicate that you have fully understood and agree to all terms of this Privacy Policy.

1. Information We Collect and Purpose of Use

We require the following mobile permissions:

• Local Network Permission: Used to discover TV devices on the same WiFi network.
• Photo Library Permission: Used to enable the casting of photos and videos.
• Microphone Permission: Used to measure and analyze ambient noise levels.

The information collected through these permissions is processed locally on your device. We do not upload it to any server.

2. Third-Party SDKs

SDK: FirebaseAnalytics

• Third-Party Provider: Google LLC
• Function & Purpose: Used to understand user frequency of feature usage, page visits, and other anonymous data to assist in optimizing product features.
• Privacy Policy Link: https://firebase.google.com/support/privacy

SDK: Firebase Crashlytics

• Third-Party Provider: Google LLC
• Function & Purpose: Collects anonymous crash logs to help locate and fix issues.
• Privacy Policy Link: https://firebase.google.com/support/privacy

Note: The data collected by the above SDKs does not include any personally identifiable information such as name, phone number, precise location, SMS messages, call logs, or third-party social media account identifiers.

3. Data Storage and Transmission

Except for the anonymous analytics collected by the SDKs mentioned above, we do not upload any data to servers. All data remains stored locally on the user's device.

4. Information Sharing

We do not share your information with third parties except in the following circumstances:

1. When authorized by you to share with a third party.
2. When necessary to achieve core functionalities, sharing anonymized data with trusted service providers mentioned in this agreement for analytical purposes.
3. When required by laws, regulations, or supervisory authorities.

5. Your Rights

Access, Correction, and Deletion: You have the right to access, correct, or delete information stored by this App on your device. You can completely clear cached data generated by the App during operation by uninstalling the App and clearing its cache.

6. Protection of Minors

Our App does not provide services to minors. If you are under 18 years old, please do not use this App or provide any information through any of its features. Do not provide any information about yourself, including your email address. If we become aware that we have collected information from a minor without verified parental consent, we will delete that information as soon as possible. If you believe we might have any information from or about a minor, please contact us using the information provided at the end of this policy.

7. Changes to the Privacy Policy

We may revise this Privacy Policy in response to updates in laws and regulations, business development, or other needs. The revised Privacy Policy will be notified to you within the App through pop-ups, announcements, or other means. Your continued use of this App after any revision to the Privacy Policy constitutes your full understanding and acceptance of the revised terms.

8. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy or our information handling practices, you can contact us via:

Email: support@vortexzm.com

We will respond to your feedback within 3 business days and make every effort to resolve your concerns.